At Vibrant Love Collection, we take pride in offering beautiful, elegant, high-quality jewelry. Every piece is carefully inspected before shipping to ensure it meets our quality standards.

We gladly accept eligible returns within 30 days of delivery, subject to the following conditions:

Original Condition: Jewelry must be unworn, unused, undamaged, and in its original condition.

Original Packaging: All jewelry must be returned with its original packaging, tags, and accessories.

Quality Inspection: Every returned item will undergo a careful inspection before a refund is approved.

Damaged or Altered Jewelry: Items showing scratches, discoloration, broken clasps, missing stones, signs of wear, or alterations are not eligible for a standard return.

Return Shipping: Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Refund Processing: Approved refunds will be issued to the original payment method after inspection.

Final Sale Items: Personalized, engraved, custom-made, and clearly marked final-sale jewelry cannot be returned for change-of-mind reasons, subject to applicable law.

Important: For high-value jewelry, consider requiring insured return shipping with tracking.

Earrings – Final Sale Due to Hygiene Reasons

• For hygiene and safety reasons, all earrings are considered final sale and are not eligible for returns or exchanges.

• This policy helps maintain the highest standards of cleanliness, quality, and customer safety.

• Every pair of earrings is carefully inspected before shipping to ensure it meets our quality standards.

• Exception: If your earrings arrive damaged, defective, or incorrect, please contact us promptly so we can assist you with a resolution in accordance with applicable consumer protection laws.

• This policy applies to all earrings, including 925 sterling silver, cubic zirconia, moissanite, and other earring styles.